www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 6719748162
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely log you in without the need for a password or email. The OTP-based login process provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a few seconds after clicking "send OTP" to see if it arrives, and if not, you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version from the relevant store, and you'll be able to log in and start playing. This update should resolve any compatibility problems and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other similar apps. Withdrawals are only possible for earned gaming funds, and bonuses cannot be withdrawn. This means users can access their winnings from gaming activities, but not incentives or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, saving your UPI details, and adding all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours. This delay is an exception rather than the standard experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. This means the bonus itself cannot be withdrawn, but winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, your funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
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